INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact you?

You can reach out to us by filling out the contact form on this page or by sending an email directly to info@graphicmarts.com.

How long does it take to get a response from your support team?

Our support team typically responds within 24 hours of receiving your message. However, response times may vary slightly on weekends or public holidays.

Do you offer refunds if there is an issue with the files?

We provide refunds only in specific cases, such as if the files are defective or not as described. Please review our refund policy for detailed information.

Can I request a custom design or modification to an existing file?

Yes, we accept custom design requests! Please include detailed information about your requirements in your message, and we’ll get back to you with options and pricing.

What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other global payment gateways to ensure a smooth transaction process for customers worldwide.

INFORMATION ABOUT US

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